Cookies are small text files that are downloaded to the user's device when they visit an online platform. These tools play an essential role in ensuring the proper functioning of digital services, allowing the system to "remember" browsing preferences, previous actions, and login data. We use cookies to ensure a smooth user experience, optimize loading times, protect our systems from fraudulent activity, and analyze overall operational performance.
Our digital architecture divides cookies into different categories, each with a specific technical or analytical function.
These cookies are essential for the technical operation of the platform. They include technologies that allow the user to navigate safely, authenticate into their account, and complete financial transactions. As they are crucial for service delivery, they cannot be disabled by our systems.
We collect aggregated and anonymous data on how users interact with our services. These cookies allow us to count visits, identify traffic sources, and measure the performance of individual sections of the platform. This information is used exclusively to improve the technological infrastructure and overall usability.
Functional cookies allow the platform to remember user choices, such as preferred language, display settings, or personalized interface parameters. Disabling these cookies may limit or prevent the use of certain specific functionalities.
Where applicable and with explicit authorization, we may use cookies aimed at providing relevant promotional messages based on interests shown during browsing. If you choose not to accept this category, you will receive less targeted and more general communications.
Upon first access to the platform, the user is presented with an information banner requesting their preferences regarding cookie storage. You can accept the use of all technologies, reject non-essential ones, or configure specific choices for each category. The consent given can be revoked or modified at any time through the system settings in the website footer.
Regardless of the preferences saved on our platform, each user has the option to limit, block, or delete cookies directly from their browser settings. The procedures vary depending on the software used. Generally, privacy or security options offer controls for clearing browsing data. It is important to note that completely blocking cookies, including strictly necessary ones, will compromise access to relevant portions of the service.
To provide advanced functionalities and analysis services, we collaborate with selected technology providers who may set cookies on the user's device. These third parties operate in accordance with their own privacy policies. We do not have direct control over these additional cookies, but we ensure that partners adopt adequate security standards and comply with current data protection regulations.
Web technologies are subject to continuous evolution. Consequently, we reserve the right to regularly update this policy to reflect changes in our infrastructure or to comply with new regulatory provisions. We encourage users to periodically consult this section to stay informed about cookie usage within the platform.